Phone System Maintenance

Fairfield Telecom has a large team of Customer Service agents and Technical Support staff on hand to help.

Fairfield’s technical team are experienced, qualified and accredited by Ericsson-LG so you can be assured of business continuity and peace of mind.

Since we can dial in remotely to your phone system, the vast majority of issues can be resolved quickly but when the need arises our engineers will be on site as quickly as possible to diagnose and resolve any issues that may occur, diverting calls in the meantime enabling you to maintain a level of service to your clients during any periods of loss of performance.

Aside from the day-to-day support and assistance, Fairfield also offers a range of superior support packages if your business needs an elevated level of support, or if you’d like certainty of costs.